Research Practitioner


Division: Occupational Therapy & Arts Therapies

Tel: 0131 474 0000

Jacqueline Pentland (MSc OT, PG Dip OT, BA (Hons), MCMI) is a Research Practitioner in the Firefly Research Unit in the Occupational Therapy & Arts Therapies Division.

  • Overview
  • Research Interests
  • Research Publications
  • Funded Projects
  • Teaching & Learning
  • Activities & Awards

Jacqui Pentland is an experienced occupational therapist and researcher. Jacqui joined QMU in 2009 to take up a research practitioner post in the Division of Occupational Therapy and Arts Therapies, before which she worked as a community Occupational Therapist in Edinburgh. Jacqui’s initial research was an action research grant with children’s services focusing on child centred outcomes and increasing parent and teacher involvement. This resulted in the development of a redesigned service pathway and a new assessment tool. The assessment tool was subsequently used as part of a national dissemination and evaluation project.

Jacqui is currently co-leading a research collaborative called Making it CLEAR- community living, enablement and resilience (MiC)’. The aim of MiC is to enable people to live well within their communities by better understanding what supports them to remain resilient. The research resulted in the development of a psychometrically tested resilience assessment tool and intervention manual.

In 2013 Jacqui completed an MSc degree in Occupational Therapy based on her resilience research and gained a place on the Professional Doctorate course at QMU. She holds a diploma in Management and Leadership from the Chartered Management Institute.

Affiliations/Memberships to Other Organisations:

  • Member of British Association of Occupational Therapy (August 2004)
  • Member of the College of Occupational Therapists (August 2006)
  • Associate Member of the Chartered Management Institute (September 2009)

Professional Social Media:

Jacqui is exploring the impact that research and practical delivery of measures and interventions focused on improving the people’s resilience has upon communities and the quality of individual’s lives.

Based on current evidence, she is developing a self-report tool that examines the assets and resources that help build resilience and an intervention manual with guidance for groups working with people in our communities.

The resilience tools have been trialled with a large community of older people in Edinburgh. Jacqui is now pursuing whether levels of community resilience, as measured by the resilience tool at discharge from hospital, is predictive of readmission. She is also supporting use of the resilience tools with Community Mental Health teams to help identify service user’s needs and potential intervention opportunities.

Jacqui’s work involves close collaboration with service users and practitioners/volunteers from health, social care, voluntary sector, housing and the community.

Active Research Interests:

  • Conceptual understanding of resilience
  • Model of Human Occupation as a theoretical vehicle to support systematic investigation into resilience
  • Design and pilot of evidence based measurement tools
  • Psychometric analysis of measurement tools
  • Implementing Evidence Based Practice
  • Organisational/Systems Improvement
  • Managing Complex Change

Research Methods:

  • Action research
  • Developing and testing of complex interventions
  • Integrative literature review


Please see my research publications in eResearch – Queen Margaret University’s repository

Research Grants & Contracts Funding:


Role:Principal Investigator

Institution(s): Queen Margaret University, NHS Lothian

Funding Source: NHS

Duration: 2012

Title: Understanding the benefits of Family Group Conferencing: A Community Empowerment Initiative (NHS Lothian)

Other Principal Investigators:Prior S, Forsyth K



Jacqui has been invited to teach on both under graduate and post graduate OT programmes. Content has been focused on Jacqui’s research streams and has included evidence based service design and development, research informed service development, theoretical perspectives, interventions and evaluation, assessment design and development, methods of critiquing assessments and measures, and managing change. Jacqui also routinely leads learning and development of service teams in a practice context.

Invited Keynote Speaker: ‘Resilient communities for older people: how do we make this part of the future delivery?’ Elderly Care in Scotland Conference: Edinburgh 2014

Finalist in NHS AHP Advancing Healthcare Awards in the ‘improving quality: measuring and demonstrating impact’ category, London 2013

Invited seminar: NHS ‘Taking Stock’ stock events: Edinburgh 2013/14/15

Knowledge Transfer Partnership Award: ‘Child Pathway Project - Attention Deficit Hyperactivity Disorder and Developmental Co-ordination Disorder’: 2012

Highly Commended Award: Poster presentation: ‘The ACHIEVE Assessment Toolkit - Building a Parent and Teacher Outcome Measure’, College of Occupational Therapists 36th Annual Conference: Glasgow 2012

Invited seminar to Stirling University Business School’s Institute for People Centred Healthcare Management, MSc in Leadership and Healthcare Management: ‘Designing and implementing a knowledge exchange system’ :Stirling 2012

Invited lecture to Stirling University Business School’s Institute for People Centred Healthcare Management, MSc in Leadership and Healthcare Management: ‘Methodologies for Quality Improvement’ :Stirling 2011